Inquirail Terms of Service

Last updated: May 31, 2026

Company details

Inquirail is operated by Egységmester Kft., the short name of Egységmester Korlátolt Felelősségű Társaság. Registered address: 2330 Dunaharaszti, Gyóni Géza köz 8., Hungary. Company registration number: 13-09-162959. VAT / Tax number: 24291608-2-13. Contact email: support@inquirail.com.

What Inquirail is

Inquirail is an automated SaaS software subscription for synthetic contact-form monitoring. The software opens monitored form pages in a real browser, submits clearly synthetic test data, checks success signals, and can verify that expected notification emails arrive. Monitoring runs as scheduled automated checks at a frequency based on your selected plan.

Business use and authority

Inquirail is intended for business and professional use. By creating an account or starting a subscription, you confirm that you are at least 18 years old, have legal capacity to enter into these Terms, and have authority to bind the business, agency, or organization you represent. Consumer rights that cannot be waived under applicable law remain unaffected.

Account security

You are responsible for keeping account credentials confidential, restricting access to authorized users, and promptly notifying us if you suspect unauthorized account access. You are responsible for activity performed through your account unless applicable law provides otherwise.

Customer responsibilities

You may use Inquirail only to test forms, websites, inboxes, and notification flows that you own or are explicitly authorized to monitor. You must not use Inquirail to monitor competitors, third-party websites, or any system without permission. Inquirail is designed for synthetic-only test data by default, and you are responsible for configuring monitored forms in a lawful and proportionate way.

Authorized use only

Unauthorized monitoring, competitor monitoring, abusive submissions, or use of the software against third-party systems without permission is strictly prohibited. You are responsible for ensuring that your use of Inquirail complies with applicable law, contractual obligations, platform rules, and internal policies.

No vulnerability scanning

Inquirail is not penetration-testing software, vulnerability scanning software, scraping software, or a security attack tool. You must not use it to probe systems for weaknesses, bypass access controls, overload systems, or submit abusive traffic.

Prohibited use

You must not use Inquirail for unlawful, abusive, deceptive, spam, harassment, denial-of-service, scraping, credential collection, vulnerability discovery, regulated, illegal, or age-restricted activity. You must not use the software to infringe intellectual property rights or to test third-party systems without permission.

Subscriptions and billing

Paid access is sold as a recurring software subscription. Billing is processed by Stripe or another listed payment processor. Inquirail does not store full card numbers. Plan limits, prices, billing periods, and subscription status are shown during checkout or inside the account area. Unless stated otherwise before checkout, paid plans renew monthly until cancelled.

Cancellation

You may cancel a subscription at any time. Unless required otherwise by law or stated in the Refund & Cancellation Policy, access continues until the end of the already-paid billing period.

Refunds

Refund and cancellation rules are described in the Refund & Cancellation Policy. Unless required by law, fees already paid for the current billing period are not automatically refunded after cancellation.

Intellectual property

Inquirail, including its software, interface, code, designs, trademarks, text, reports, and documentation, is owned by Egységmester Kft. or its licensors. These Terms do not transfer ownership of Inquirail to you. You receive a limited, revocable, non-exclusive, non-transferable right to use the software during an active subscription, subject to these Terms.

Customer content and monitored targets

You retain ownership of URLs, configuration, account data, monitoring settings, and other content you provide. You grant Inquirail the limited rights needed to process that content to operate the software, run synthetic checks, store monitoring history, display reports, and send alerts.

AS-IS software and no warranty

Inquirail is provided on an “as is” and “as available” basis. To the maximum extent permitted by applicable law, Egységmester Kft. disclaims all warranties, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted operation, error-free operation, availability, accuracy, and reliability.

No guarantee of detection

Inquirail is an automated monitoring tool. It does not guarantee that every error, outage, misconfiguration, missed lead, failed form submission, delayed notification, or malfunction will be detected or reported in time. Tests are scheduled and sample-based. False negatives and false positives may occur. Results may be affected by third-party systems and changes, including form plugins, website platforms, email providers, CRM tools, network conditions, hosting providers, spam filters, CAPTCHA, bot protection, consent tools, browser behavior, and rate limits. You remain responsible for the final verification and operation of your own lead capture process.

No guarantee of results

Inquirail monitors technical form flows and notification delivery. It does not guarantee higher conversion rates, more leads, more revenue, sales outcomes, marketing performance, business continuity, or any particular commercial result.

Limitation of liability

To the fullest extent permitted by applicable law, Egységmester Kft. and Inquirail are not liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including lost profits, lost leads, lost revenue, loss of data, business interruption, loss of goodwill, reputational harm, or missed business opportunities, even if advised that such damages may occur.

To the fullest extent permitted by applicable law, the total aggregate liability of Egységmester Kft. and Inquirail for all claims arising out of or relating to the software, subscription, account, monitoring results, alerts, or these Terms will not exceed the greater of: the subscription fees actually paid by you to Egységmester Kft. for Inquirail during the three months immediately preceding the event giving rise to the claim; or EUR 50.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

Indemnification

You agree to indemnify, defend, and hold harmless Egységmester Kft., Inquirail, and their officers, employees, contractors, and affiliates from and against claims, damages, liabilities, losses, costs, and expenses arising from your unauthorized monitoring of a website, form, inbox, CRM, or system that you do not own or are not authorized to test; your violation of these Terms; your unlawful use of the software; or your infringement of third-party rights.

Force majeure and third-party systems

Egységmester Kft. is not responsible for delay, failure, degraded performance, or downtime caused by events beyond reasonable control, including force majeure events, internet or network failures, hosting provider outages, payment processor issues, Stripe downtime, email provider failures, DNS problems, browser vendor changes, third-party API failures, legal restrictions, labor disputes, war, civil unrest, natural disasters, or government action.

Software changes, maintenance, and downtime

Inquirail may change, improve, suspend, limit, or discontinue features as part of normal software operation. Planned or unplanned maintenance, infrastructure changes, software updates, or security measures may cause temporary downtime or changes in monitoring behavior. Online software cannot be guaranteed to be uninterrupted or error-free.

Suspension and termination

We may suspend or terminate access if you breach these Terms, use the software unlawfully, create risk for third-party systems, fail to pay amounts due, or if continued access would create legal, security, or operational risk. You may stop using the software and cancel future renewals at any time.

Changes to these Terms

We may update these Terms to reflect software changes, legal requirements, payment processor requirements, or operational changes. The updated version will be posted on this page with a new “Last updated” date. If a change materially affects an active subscription, reasonable notice will be provided where required by applicable law.

Governing law and jurisdiction

These Terms are governed by the laws of Hungary, without regard to conflict-of-law rules. Unless mandatory law provides otherwise, disputes are subject to the jurisdiction of the competent court based on the registered seat of Egységmester Kft. in Hungary.

Contact

For account, billing, product access, or legal questions, contact support@inquirail.com.